Worldwide Delivery
We offer worldwide delivery for all orders placed on our website. No matter where you are located, you can enjoy the convenience of having your bike shipped directly to your address. Delivery times may vary based on your location, and we strive to provide you with the most accurate estimates during the checkout process. Please note that unforeseen circumstances may occasionally affect delivery times.
Delivery Process
Your order will be processed and dispatched using trusted couriers. Once your bike is shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your delivery. We take great care in packaging your bike to ensure it arrives in perfect condition. If you have any specific delivery instructions, please include them when placing your order.
Delivery to Your Address
All deliveries are fulfilled directly to the address you provide during checkout. It is your responsibility to ensure that the address is accurate and complete. We cannot be held liable for delays or issues arising from incorrect addresses. If you need to make changes to your address after placing your order, please contact us as soon as possible to see if adjustments can be made before shipment.
Handover of Goods
Upon delivery, the courier may hand over the bike in person. You may be required to confirm receipt of the package. It is important to inspect the bike upon arrival to ensure it is in good condition. If you notice any damage or discrepancies, please report them to us immediately so we can assist you. We recommend taking photos of any issues for reference.
Communication via Email
All communication regarding shipping inquiries must be conducted via email. If you have questions about your order, delivery status, or any other shipping-related matters, please reach out to us at [email protected]. We aim to respond to all inquiries promptly, typically within 24-48 hours. Please provide your order number in your email to help us assist you more efficiently.
Shipping Restrictions
While we strive to deliver to as many locations as possible, there may be certain restrictions based on local regulations or courier capabilities. If we are unable to ship to your location, we will notify you as soon as possible after your order is placed. It is advisable to check with your local authorities regarding any specific regulations that may apply to the import of bikes.
Changes to Shipping Policy
We reserve the right to modify our shipping policy at any time. Any changes will be reflected on this page, and it is your responsibility to review our policy periodically. By placing an order with us, you agree to the terms outlined in our shipping policy. If you have any concerns or questions about changes to our policy, please contact us via email for clarification.